Privacy Policy

When you register as a student or parent on the platform, we collect:

• Basic personal information (Name, Email, Phone Number).
• Academic information (Study track: Academic or BTEC).
• Usage data and study progress to track your performance across the platform.

Your data is used for the following purposes:

• Providing a personalized learning experience and showing courses relevant to your track.
• Sending periodic performance reports to parents linked to the student's account.
• Improving the platform's quality and educational services.
• Communicating with you regarding important updates and offers.

We take all technical and organizational measures to protect your data from unauthorized access, modification, disclosure, or destruction. These measures include:

• Encryption of passwords and sensitive data.
• Use of secure servers and encrypted communication protocols (HTTPS).
• Restricting staff and teacher access to data strictly to what is necessary for providing services.

We do not sell or rent your personal information to anyone. We may only share your data in the following cases:

• With service providers who help us operate the platform (under strict confidentiality agreements).
• Upon legal request from competent governmental authorities in accordance with the laws of the Hashemite Kingdom of Jordan.
• With your parent (if your account is linked to a parent account).

You have the right at any time to:

• Access and update your personal data via your dashboard.
• Request the deletion of your account and all associated data by contacting our support team (support@tawjihihub.com).
• Withdraw your consent to receive promotional messages.

We have updated our refund policy to provide more flexibility for our students under specific conditions.